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The
Brief:
Develop a programme that encourages
“continuous wine plan”
customers to purchase all four quarterly
despatches every year
The Solution:
Introduce a “Masters Wine Club”
membership that entitles customers
to half price wine offers and a year
end bonus for taking all four quarterly
cases, plus a set of exciting partner
offers
The Results:
A range of attractive partner brands
including Avis, Interflora, Best Loved
Hotels and IPC Media. Repeat purchases
increased from below 36% to over 45% |
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The
Brief:
Develop communication materials for
the launch conference of People 1st,
the new Sector Skills Council for the
hospitality, leisure, travel and tourism
industries The
Solution:
A brand consistent suite of pre and
post launch electronic and printed newsletters,
a direct mail campaign, trade press
advertisements and at-event materials
including pop-up display, posters and
delegate pack The
Results:
Over 250 people attended this ‘highly
acclaimed’ conference including
ministers, key business leaders and
some of the most senior figures within
the learning community
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The
Brief:
Develop a programme which increases
domestic heating oil sales
The Solution:
'Callow Cash' is added to a customer's
account once a heating oil delivery
has taken place. 'Callow Cash' can
be redeemed as a discount on future
orders
The Results:
72% of the company's domestic customers
signed up for this simple but effective
repeat purchase campaign. Repeat purchases
increased by 10%
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